It applies to information we collect about:
information you provide directly, such as your name or ordering
information when you register or make an online order, or e-mail messages you send us
people who use our services, eg; who subscribe to our newsletter or mailing list
aggregate data, such as the number of hits per week, per Web page
visitors to our website
prepended form inputs
job applicants and our current and former employees
DVRAWFiles uses your IP address (an IP address identifies the type of browser you are using i.e. Google, Safari, etc; by assigning a unique number) for general system administration to serve you better by diagnosing problems with our server.
DVRAWFiles at times may offer various services to our users. For example, we may send out an electronic newsletter or maintain an e-mail list. The reason for this is to keep interested parties informed about our company, events, products, support, and more.
We have to hold the details of the people who have requested the service in order to provide it. However, we only use these details to provide the service the person has requested and for other closely related purposes.
We may make information available to specific business partners, sponsors, or service providers. Users may voluntarily request to join our mailing lists by signing up or opting in through a form on our Web site. To be removed from a DVRAWFiles mailing list, simply click the un-register link provided at the bottom of each of our emails or contact us now.
When someone visits our website we collect standard Internet log information and details of visitor behavior patterns. We do this to find out things such as the number of visitors to the various parts of the DVRAWFiles. We collect this information (non-personal identification) in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting our website.
We use Google Analytics to help analyse use of our website. This analytical tool uses ‘cookies’, which are text files placed on your computer, to collect standard Internet log information and visitor behavior information in an anonymous form. The information generated by the cookie about your use of the website (including your IP address) is transmitted to Google. This information is then used to evaluate visitors’ use of the website and to compile statistical reports on website activity for DVRAWFiles.
DVRAWFiles will not (and will not allow any third party) to use the statistical analytics tool to track or to collect any personally identifiable information of visitors to our site. We will not associate any data gathered from this site with any personally identifying information from any source as part of our use of the Google statistical analytics tool. Google will not associate your IP address with any other data held by Google. Neither DVRAWFiles nor Google will link, or seek to link, an IP address with the identity of a computer user.
Cookies are used by thousands of websites in order to enhance your web experience. A Cookie is a small data file that assigns a unique anonymous number to your browser from a web server and is stored on your computer’s hard drive. Cookies cannot damage or read information stored on your hard drive. Cookies make your web experience more enjoyable by storing passwords and preferences. You can adjust your browser settings to refuse all cookies or inform you when a cookie is being placed on your hard drive. However, your election not to accept cookies may diminish your experience with the site because of additional time needed to repeatedly enter information.
To find out more about cookies, including how to control and delete them, visit wwww.aboutcookies.org.
This information is used to respond to your inquiries, improve the content of our Website, customize the content and/or layout of our page for individual visitors, and notify consumers about updates to our Website.
We will not disclose, sell, trade, or rent Personal Information without your prior consent, except to the extent necessary to provide you with a requested DVRAWFiles service. In certain rare circumstances, we may be compelled by law to disclose your Personal Information, such as in connection with a lawsuit or other legal proceeding. In the event disclosure is required, we will use reasonable commercial efforts to try to secure confidential treatment of the disclosed Personal Information, including prohibiting use of the information for any commercial purpose.
In addition, we reserve the right to disclose certain information when, in its sole discretion, it determines that such disclosure is necessary to protect DVRAWFiles or its employees, their rights or property, or to protect the physical safety or health of employees of DVRAWFiles. We may also disclose this information if we have a good faith belief that doing so is necessary to comply with any law or legal process, or to protect against harm of the general public.
If we do want to collect personally identifiable information through our website, we will be upfront about this. We will make it clear when we collect personal information and will explain what we intend to do with it.
When individuals apply to work at DVRAWFiles, we will only use the information they supply to us to process their application and to monitor recruitment statistics. Where we want to disclose information to a third party, for example where we want to take up a reference or obtain a ‘disclosure’ from the Criminal Records Bureau we will not do so without informing them beforehand unless the disclosure is required by law.
Personal information about unsuccessful candidates will be held for 12 months after the recruitment exercise has been completed, it will then be destroyed or deleted. We retain de-personalised statistical information about applicants to help inform our recruitment activities, but no individuals are identifiable from that data.
Once a person is an employee with DVRAWFiles, we will compile a file relating to their employment. The information contained in this will be kept secure and will only be used for purposes directly relevant to that person’s employment. Once their employment with DVRAWFiles has completed, we will retain the file in accordance with the requirements of our retention schedule and then delete it.
DVRAWFiles tries to meet the highest standards when collecting and using personal information. For this reason, we take any complaints we receive about this very seriously. We encourage people to bring it to our attention if they think that our collection or use of information is unfair, misleading or inappropriate. We would also welcome any suggestions for improving our procedures.
DVRAWFiles and this Site are not intended for children under the age of 13 years. We will not knowingly collect information from children under the age of 13. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Statement by instructing their children to never provide information on this Site without their permission.
You can update your contact information by contacting us at any time. We may keep all information in an off-line form, for archival purposes or as otherwise required by law.
DVRAWFiles will maintain the confidentiality of the information it collects. We maintain internal practices that help protect the security and confidentiality of this information by limiting employee access to and use of this information.
We constantly update the features of our Web site to better serve you and all our customers, so this policy may also be revised from time to time. We may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Website to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Website periodically.